Your trust matters most to us. This policy gives you complete transparency into how every piece of your information is collected, stored, and used at 12bdbaje.
Welcome to the 12bdbaje Privacy Policy. This document explains what information we collect when you use the 12bdbaje website or app, why we collect it, and how we keep it safe.
We believe transparency is the foundation of trust. This Privacy Policy is written in plain, accessible language so any user in Bangladesh can easily understand it. By creating an account or using our services on 12bdbaje, you agree to this Privacy Policy.
This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Should be read alongside this policy. Together, these three documents form the complete framework governing your use of 12bdbaje.
In summary: 12bdbaje never sells your data, never shares it with unauthorized third parties, and stores your information with the highest level of security.
12bdbaje collects certain information to provide you with the best experience. This data falls into three categories: information you provide directly, information collected automatically as you use the platform, and information received from third parties.
| Data Types | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At the time of registration |
| Contact Information | Email address, mobile number | At the time of account creation |
| Payment Information | Mobile banking number, bank account details | During deposits and withdrawals |
| Verification Documents | ID document photo, selfie | During the KYC process |
| Contact Records | Support chat messages, emails | Support Contact Hours |
We never store your full payment card number or CVV. Payment details are processed directly by the relevant payment gateway, and 12bdbaje retains only a brief reference.
12bdbaje uses your information only for defined purposes. Your data is never used for any purpose without your consent.
Important: If you no longer wish to receive marketing emails or SMS messages, you can unsubscribe at any time through your account settings or by contacting support.
12bdbaje protects your information using industry-leading technology and processes. Our security infrastructure meets international standards and is regularly audited by independent third-party reviewers.
All data transferred between your browser and our servers is secured with 256-bit SSL encryption.
An additional layer of verification — OTP and email confirmation — for account logins and large transactions.
Your information is stored in internationally certified secure data centers with 24/7 monitoring.
We only collect information that is necessary. No excessive or irrelevant data is gathered.
Regular penetration testing and security audits are conducted to identify system vulnerabilities.
Your data is backed up regularly so it can be restored in the event of any issue.
12bdbaje uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and keep the platform running smoothly.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens, and core features | Cleared at the end of the session |
| Preference Cookies | Remembering language settings, theme, and personal preferences | 1 year |
| Analytics Cookies | Understanding platform performance and usage patterns | 6 months |
| Marketing Cookies | Showing relevant promotions and offers | 30 days |
Cookie controls: You can disable cookies through your browser settings. Please note that turning off essential cookies may limit certain features of the platform.
12bdbaje does not retain data beyond what is necessary. Retention periods are determined by legal obligations and business requirements.
Every 12bdbaje user has specific rights over their personal data. We respect those rights and will assist with any request you make.
You can request to know what information we hold about you.
You have the right to receive a copy of the information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data where no legal obligation requires us to retain it.
The right to request that your data no longer be used for specific purposes.
The right to object to your data being used for marketing purposes.
To exercise your rights: Email us at [email protected]. We are committed to responding within 30 business days.
12bdbaje is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If a parent or guardian discovers that their minor child has registered on our platform, please contact us immediately. We will promptly close the account and delete all associated data.
Use parental control software on your device to prevent minors from accessing gaming sites. Our Responsible Gaming You can also find more details on the page.
12bdbaje may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
Note: Check this page regularly to stay informed of any changes. Continued use of the platform after an update indicates your acceptance of the revised terms.
For any questions, requests, or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team.
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24/7 live chat support is available.